Frequently Asked Questions
Find answers to common questions about our courses and platform
General Questions
What is Impact Courses Now?
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Impact Courses Now is a professional learning platform that offers high-quality courses designed to help individuals advance their skills and careers. We focus on practical, industry-relevant education taught by experienced professionals.
Who are your instructors?
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Our instructors are industry professionals with years of practical experience in their respective fields. Each instructor is carefully selected based on their expertise, teaching ability, and commitment to student success.
Are the courses suitable for beginners?
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Yes, we offer courses for all skill levels. Each course clearly indicates its difficulty level (Beginner, Intermediate, or Advanced) and prerequisites. Many of our courses are specifically designed for beginners with no prior experience.
How long do I have access to a course after purchase?
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Once you purchase a course, you have lifetime access to all course materials. You can learn at your own pace and revisit the content whenever you need to refresh your knowledge.
Enrollment & Payment
What payment methods do you accept?
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We accept all major credit cards including Visa, Mastercard, and American Express. All payments are processed securely through our encrypted checkout system.
Is there a refund policy?
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Yes, we offer a 30-day satisfaction guarantee. If you're not completely satisfied with your course within 30 days of purchase, contact our support team for assistance. Please see our Terms of Service for complete refund policy details.
Are there any hidden fees?
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No, we believe in transparent pricing. The price you see is the price you pay - there are no hidden fees, subscription charges, or additional costs after purchase.
Can I purchase courses for someone else?
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Yes, you can purchase courses as gifts. During checkout, you can specify the recipient's information. They will receive access instructions via email after your purchase is complete.
Technical Support
What technical requirements do I need?
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You need a computer or mobile device with internet access and a modern web browser. Some courses may require specific software, which will be clearly mentioned in the course requirements section.
Can I access courses on mobile devices?
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Yes, our platform is fully responsive and works well on smartphones and tablets. You can access your courses anywhere with an internet connection.
What if I experience technical issues?
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Our support team is here to help! Contact us through our contact form or email us directly. We typically respond within 24 hours during business days and will work with you to resolve any technical issues.
Do you offer certificates upon completion?
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Yes, upon successful completion of a course, you'll receive a certificate of completion that you can download and share on professional networks or include in your portfolio.
Learning Experience
How are the courses structured?
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Our courses are structured into modules and lessons for easy learning progression. Each course includes video lessons, practical exercises, downloadable resources, and assessments to reinforce your learning.
Can I interact with other students?
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While our current platform focuses on individual learning, we're working on community features that will allow students to connect, share experiences, and learn from each other.
How much time should I dedicate to studying?
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This varies by course and individual learning pace. Most courses provide estimated time commitments, typically ranging from 3-5 hours per week. You can always learn at your own pace since you have lifetime access.
Do you provide ongoing support after course completion?
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Yes, our support team remains available to help with any questions related to course content. Additionally, since you have lifetime access, you can always return to review materials or reach out for clarification.
Still Have Questions?
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